We are a tour operator and a fully authorized company, and as a result, we provide a more personal level of service based on our terms and conditions. Therefore, we offer the perfect combination of comfort and authenticity. Moreover, we provide package trips throughout the country, allowing travelers to discover Morocco’s rich cultural and natural heritage. In addition, Morocco is home to many historic palaces, medinas, oases, and kasbahs. Furthermore, the country has become a top choice for travelers from around the globe due to the exceptional experiences it offers. Indeed, our vacations are filled with history, wonders, entertainment, adventure, vibrant squares, and breathtaking natural landscapes. Consequently, visitors can enjoy an unforgettable journey that combines discovery, relaxation, and cultural immersion.
Booking Procedures & Payments:
Once you have agreed to the quoted itinerary and price, we will prepare a detailed itinerary along with an invoice containing the payment details. Subsequently, your booking will be confirmed once we receive the initial 20% deposit indicated on the invoice. Furthermore, for your convenience, we accept payments via Bank Transfer, Visa, and MasterCard.
Changes to your booking:
You may change your booking date, provided that you contact us as soon as possible and confirm your request in writing via email. In such cases, we will make every effort to accommodate your request without any additional charges. However, if you are due to travel within 15 days of your trip’s start date, making changes may not be feasible.
Nevertheless, we will still try to accommodate your request and avoid any extra charges where possible, although we cannot guarantee this. Furthermore, if it is not possible to make changes to your booking for any reason, you may either proceed with your holiday as originally booked or, alternatively, cancel your booking and pay the applicable cancellation charges outlined below.
Cancellation Policy:
You may change your booking date, provided that you contact us as soon as possible and confirm your request in writing via email. In such cases, we will make every effort to accommodate your request without any additional charges. However, if you are due to travel within 10 days of your trip’s start date, making changes may not be feasible. Otherwise, if you cancel 9 days before the scheduled date, we will refund 50% of the amount paid.
Nevertheless, we will still try to accommodate your request and avoid any extra charges where possible, although we cannot guarantee this. Furthermore, if it is not possible to make changes to your booking for any reason, you may either proceed with your holiday as originally booked or, alternatively, cancel your booking and pay the applicable cancellation charges outlined below.
Special Requests:
Any special requirements that are important to your booking (including dietary needs, medical conditions, wheelchair assistance, or any other requests) must be provided to us in writing before you make your booking. In other words, if there are any special requirements that we are unable to accommodate, we will inform you in writing before your trip is confirmed. Furthermore, please let us know of any preferences you may have at the time of reservation, such as hotel locations, bed configurations, or similar requests. We will, therefore, make every reasonable effort to accommodate your preferences. However, no compensation will be payable if, despite our best efforts, such requests cannot be fulfilled.
Travel Documentation:
You are responsible for ensuring that you possess all required and valid travel documents. In addition, your passport must be valid for at least six months prior to entering the destination country. Furthermore, it is the sole responsibility of each tour participant to ensure that all passport and visa requirements are fully met before departure.
Child Policy:
- Children under 6 years old are FREE.
- Children between 7 and 10 years old 50% reduction.
- Children up to 11 years old are full charges.